TPS Products has been a dynamic market leader for the past decade in providing high-quality optical mounting gear for the Military, Law Enforcement, and NATO countries. We continually strive to build the highest quality products right here in the United States with hard-working American labor.
We have a very large array of mounting hardware and because of that, being able to properly provide detailed information to our customers has always been a challenge. We know that you as a customer need to be able to quickly find and determine if a specific product will work for your specific application and get on with your business, not to be hampered with a clumsy and overburdened website platform.
We also realize that after the sale, you need to be able to get quick and concise information regarding your current order and even past orders, so we have been working to provide all of those things into our latest website design.
One of the most difficult things that we encounter here at TPS is getting the necessary information that our customers require in a timely manner, which is always a challenge for companies, especially direct manufacture such as ourselves.
We have become unique it seems over the years, that in fact we actually manufacture 100% of all of our products right here in-house. Whereas many companies today buy products from overseas and then have sales and shipping staff handle incoming orders and orders being shipped out, we actually manufacture our products.
Rather than many companies today, where 85% of staffing is handling orders and shipping, we have 85% of our staff manufacturing products to go to folks like you. To be competitive in the marketplace, as we have been and will continue to do, we have to be very ingenuitive in how we handle customer service.
We are hoping that our large investment into the online resources that we are bringing into play, will greatly enhance you, our customer’s experience when you choose to research or purchase our products.