PRODUCTS

All products sold by TPS Products, LLC are brand new. We do not sell used, refurbished or reconditioned merchandise, unless it is clearly identified as such.

RETURN POLICY

Please click here to review our Return Policy.

SHIPPING

Shipping is handled by United States Parcel Service (USPS) for most our retail products at the time of checkout. Ship To and Bill To addresses must match. TPS Products, LLC must verify all shipping addresses with the credit card company prior to shipment of any product. Orders that have unverifiable addresses will be voided. Check your email for a few days after your order is placed to see if there is a problem. All orders that are placed with non-operating emails that have a billing problem will be voided. All verified orders will be shipped within 2 business days excluding holidays.

DAMAGED MERCHANDISE

All shipments are insured for damages. ALL packages should be inspected at the time of receipt for damage. If damage product is found you must retain all packaging materials and immediately notify TPS Products, LLC at sales@tpsproducts.com to file the damage claim report. TPS Products, LLC will assist you in getting the matter resolved in the quickest possible manner. The CUSTOMER is responsible for filing the damage claim with USPS, or which ever shipping carrier was used for your shipment. Failure to notify the shipping carrier and TPS Products, LLC within 72 Hours of the receipt of the merchandise will result in your claim being denied.

ERRORS AND OMISSIONS

TPS Products, LLC reserves the right to refuse any order found to be placed with an error in pricing on this web site. Every effort has been made to assure accuracy. All orders placed with inaccurate prices will be promptly voided and the customer notified by email.

LOSS AND DAMAGES

TPS Products, LLC is not responsible for any loss or subsequent damage associated with the use or installation of products sold.

CONTACT US

You may contact us by Telephone, Fax, USPS or by Email   Our Voice number is (503) 463-9322.  Our fax number is (866) 394-8125, or you may contact us by email at sales@tpsproducts.com  Our mailing address is P.O. Box 1393, La Pine, Oregon  97739